Channel Крезюме Вакансії - @cresume - №5881
⭐️ Customer Support Specialist (UA/PL languages) at pleso therapy✏️ Що робити?– Communicate with clients and therapists via email and chat (Ukrainian + Polish).– Communication with internal employees in English.– Provide information and basic tech support.– Log tickets and issues in CRM and internal databases.– Support therapist onboarding (if needed).– Maintain our brand tone and communication style.📌 Що потрібно?– Write fluently and respectfully in Ukrainian, English(at least B1) and Polish (at least B1 and higher).– Polite, empathetic, detail-oriented, and proactive.– Basic experience with Gmail, Google Sheets; ideally also Notion and Slack.– Nice to have: Support experience, knowledge of therapy ethics, experience living/working in Poland.🌿 Які умови?– Paid 2-week onboarding (20 hours/week).– Flexible shift schedule of 35-40 hours per week within the department's working hours: weekdays from 9:00 AM to 9:00 PM, weekends from 10:00 AM to 7:00 PM (schedule updated weekly).– Fully remote work with hubs in Kyiv, Warsaw, Riga.– Mental health support — sponsored therapy sessions and wellness programs.– 24 working days of vacation & sick leaves.– Public holidays according to your country.– Day off on your birthday.– Co-working compensation and provide an additional €7/day for expenses during on-site work.– Language learning support: Compensation for English / Polish / Romanian language learning.– Learning&Development support: Compensation for learning and professional development(qualification courses, certifications, and other relevant training).– Physical health support: Compensation for expenses related to your physical health(sport, massage therapy, doctor visits, diagnostic procedures, and other health-related services)📩 Куди писати?– Please apply here.
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25-12-10 14:30