Apple launches early preview of ChatGPT-like support assistant

Apple is testing a new support assistant similar to ChatGPT. It has been discovered that this feature is already being tested among a limited number of iPhone users through the Apple Support app. To access the early preview, users need to click the "Chat" button on the navigation bar, which has been added specifically for this feature.

Clicking this button opens the new support assistant, starting with a welcome screen and providing instructions on how to use it. The assistant can answer questions related to Apple products and services, helping with troubleshooting and providing information about device features. However, it does not respond to inquiries beyond Apple support, including questions about upcoming products.

If the artificial intelligence cannot resolve the issue, the user has the option to transfer the chat to an Apple support representative for further assistance. Apple warns that this feature is experimental and may contain errors. The company recommends verifying important information, as it is unknown how long the testing period will last and when the feature will be available to all users.